Surrendering Your Pet

Please consider every available alternative to admitting your pet to a shelter before you schedule an appointment for admission. This might include re-homing your pet to a friend, neighbor or family member who is interested in having a pet or, if your pet has a behavioral issue, working through that problem with our trainer Diann Andress. Our pets are our lifetime responsibility, and we must do all that we can to ensure that they are happy, healthy and loved.

Surrendering Your Pet

We will accept the surrender of owned cats and dogs by appointment. To make an appointment, please call 863-324-5227.

We schedule appointments Tuesday, Wednesday and Thursday between 9:30 a.m. and 3:30 p.m. Each appointment will last approximately 30 minutes.

Please understand that, as a no-kill humane society, the Humane Society of Polk County cannot accept every animal brought to our shelter immediately. Animals who will not be accepted include those who are so vicious that we cannot safely handle or adopt, cats who test positive for feline Leuk/Aids or canines who test positive for heartworms.

We encourage you to take stray animals to Polk County Animal Control so people only have to look one place for their missing pet. The Humane Society does take animals from Polk County Animal Control on animal hoarding cases. We treat every animal’s life as precious and will not resort to euthanasia to control the number of pets at our shelter. The only cases in which we would send animals to Polk County Animal Control are when an animal has bitten a customer and is required by law to quarantine or when animals have been dumped as stray at our facility!

When You Bring Your Pets

When you bring your pet, please have the following:

  • All veterinary records
  • Your pet’s medications
  • Special food or treats that your pet needs
  • Your pet’s bed, toys, leash and other belongings from home to make their stay more comfortable
  • Your pet’s crate or carrier
  • Your surrender fee

For pets more than five months old, the surrender fee is $25 per pet. The fee for a litter of three to six pets is $75. Surrendering more than six pets results in a fee of $20 per additional pet. Other fees may apply.

When You Arrive

  • We will test your cat for feline AIDS and leukemia, or we will test your dog more than six months of age for heartworms. If the test is positive, we cannot accept your pet.
  • A staff member will evaluate the temperament of your pet and may recommend some behavioral training before your pet can be accepted.
  • After we screen your pet, if we can accept him or her, we will collect your surrender fee.